Home Performance Strategy How It Works Pricing FAQ Contact Contact Us

Frequently Asked
Questions

Everything you need to know before getting started. If something isn't covered here, reach out directly and we'll get back to you the same day.

Getting Started

Do I need to install anything on my computer?+
No. NESQuant runs on our dedicated infrastructure — not on your machine. You only need a funded MT5 account with your broker. All software, servers, and configuration are handled on our side.
Which brokers are compatible?+
Any broker that supports MetaTrader 5 and XAUUSD (gold) trading. We recommend ECN or raw spread accounts for the best execution quality. Popular compatible brokers include Exness, IC Markets, Pepperstone, and FP Markets. If you're unsure about your broker, contact us and we'll confirm compatibility.
What is the minimum account balance required?+
We recommend a minimum balance of $1,000. You can technically start with $500 — NESQuant uses dynamic lot sizing so it will adapt — but at that level, position sizes are very small and the compounding effect takes much longer to build. With $1,000+, you'll see the strategy's full potential more clearly from the start.
How long does onboarding take?+
Once you provide your account details, we typically have NESQuant running on your account within 24 hours. Pro subscribers are onboarded within 12 hours, and Elite subscribers within the same business day.
What information do I need to provide?+
We need three things: your broker's MT5 server name (found in your MT5 login screen), your account number, and your MT5 password. These are used only to connect NESQuant to your account on our infrastructure and are handled with full confidentiality.

Account & Security

Is my account safe? Can NESQuant withdraw my money?+
Your funds are completely safe. MT5 trading passwords only allow placing and managing trades — they cannot be used to withdraw funds, change account details, or transfer money. Withdrawals require a separate investor password or access to your broker's client portal, which we never ask for.
Can I stop trading at any time?+
Yes, at any time. You can close all open trades and change your MT5 password in your broker's portal to immediately revoke NESQuant's access. You are always in full control of your account.
How is my password stored?+
Your MT5 credentials are stored only on the dedicated server running your instance of NESQuant. They are not stored in any shared database and are never transmitted beyond what's necessary to maintain the MT5 connection.
Can I monitor the trades myself?+
Yes — every trade NESQuant places appears in real time on your own MT5 terminal, on your phone or desktop. You can see every entry, exit, stop loss, and take profit as it happens. There's nothing hidden. Your MT5 history also records all closed trades permanently.

Trading & Performance

How many trades does NESQuant place per day?+
On average, around 20–28 trades per day across the active trading sessions. The exact number depends on market conditions — some days will be more active, some quieter. NESQuant only trades when its specific conditions are met; it doesn't force trades to fill a quota.
What are the backtest results?+
Across 3.5 years of XAUUSD data (18,109 trades): Profit Factor 1.30, Win Rate 33.2%, Risk-to-Reward 3:1. Full details are on the Performance page.
Why is the win rate only 33%?+
A 33% win rate with a 3:1 risk-to-reward ratio is a strong combination. At 3:1 RR, the system only needs to win 25% of trades to break even. NESQuant's 33.2% win rate sits comfortably above that threshold — meaning every 100 trades generates a meaningful positive expectancy, regardless of the streak in any given session.
Can I lose money?+
Yes. All trading carries risk. NESQuant has built-in circuit breakers that pause trading during drawdown periods, but losing streaks are a normal part of any probabilistic system. Past performance does not guarantee future results. Only trade with money you can afford to have at risk.
Does NESQuant trade during news events?+
No. NESQuant includes a news filter that automatically pauses trading around high-impact economic events. These events create unpredictable volatility in gold that falls outside the conditions the system was built for, so it waits them out.
What trading sessions does NESQuant run?+
NESQuant runs during the active gold trading window Monday through Friday. It does not trade during weekends or extremely low-liquidity overnight periods.

Billing & Plans

How does billing work?+
Subscriptions are billed monthly. Your subscription starts the day payment is confirmed and renews on the same date each month. You can cancel at any time before the next billing date.
Can I upgrade or downgrade my plan?+
Yes. You can change your plan at any time by contacting us. Upgrades take effect immediately; downgrades apply at the next renewal date.
What happens if I cancel?+
When you cancel, NESQuant stops trading on your account at the end of your current billing period. Any open trades at that point will be left to hit their TP or SL as normal. After cancellation, we recommend changing your MT5 password to fully revoke access.
Do you offer a trial or refund?+
We don't offer a free trial, but we're happy to answer any questions before you subscribe. If you have concerns, reach out first — we'd rather you make the right decision than sign up and feel uncertain.

Still Have Questions?

We reply to every message, usually the same day.

Contact Us →